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Improve an existing business
For founders and owners of established businesses that have reached a plateau, face growing operational complexity, struggle with margins or depend too heavily on the founder.
Sound familiar? You run an established business. Revenue is there, but growth has flattened, margins are thin or too much still depends on you.
Revenue grows, but profit does not keep up. Decisions queue up waiting for you. The same problems come back every month. Nobody is quite sure who owns what. You find out how the month went after it has ended.
What we work on
01 Operational and commercial diagnosis Where the business makes and loses money, and why.
02 Profitability and process optimisation Remove waste, review pricing and redesign the processes that drive cost.
03 Organisational design and accountability Clear roles, owners and decision rights, so the business does not run through one person.
04 Systems and automation Tools and automation that cut manual work and give you numbers you can act on.
05 Growth planning and implementation A growth plan the organisation can carry, and help putting it in place.
What changes Clear priorities, repeatable processes and accountable roles, so the business improves without complexity growing at the same rate.
Better profitability and operational efficiency Repeatable processes Clear roles, responsibilities and accountability Stronger commercial performance Growth without complexity growing at the same rate
Relevant experience
Business Strategy & Operational Performance
Healthcare Business Transformation
Challenge A healthcare business needed stronger strategic and operational performance. Our contribution As general manager, led strategic and operational improvements across processes, team structure and patient flow. Outcome 30% year-on-year growth.
Read the case study — Healthcare Business Transformation
Operations & Systems
CondGest
Challenge Without a system, condominium requests get lost and accountability blurs. Our contribution Built the management software that gives every request a number, an owner and a deadline. Outcome 1,520 units under management.
Read the case study — CondGest