Case studies

Different industries. Real problems. Practical solutions.

14 selected projects across five sectors. Each started with a real-world challenge. Each case says what dePraetere’s role was, when the work took place and what can be shown, so you know exactly what it proves.

Service areaIndustry

Projects

Operational Performance & Systems

General management · four years · completed

Healthcare OperationsFour years making a healthcare business run better.

Challenge: A healthcare business with a sound strategy needed its operation to keep up.
Our contribution: As general manager, ran the operation, introduced monthly analytics and implemented lab request tracking.
Outcome: 30% year-on-year growth.

Read the case study — Healthcare Operations

AI & Operational Innovation

2016 · historical project

Medclick — Predictive AI for Healthcare OperationsUsing predictive models to make clinic operations more efficient.

Challenge: Missed appointments leave clinic capacity unused and make planning harder.
Our contribution: Partner in the company, which used AI models to predict patient no-shows.

Read the case study — Medclick — Predictive AI for Healthcare Operations

Digital Innovation & User Experience

Jornal Económico · innovation project

From Printed News to VideoTurning a newspaper story into an interactive video experience.

Challenge: Printed journalism and digital video reached readers separately.
Our contribution: Worked on a camera-based experience linking a printed story to a video summary by its journalist.

Read the case study — From Printed News to Video

Business Strategy & Automation

2022 · strategy and hardware selection

Quantum Logic — Intelligent Automation for Business SpacesConnecting business needs with the right automation technology.

Challenge: Automation for business spaces only works when the technology fits commercial and operational needs.
Our contribution: Contributed to the business strategy and supported the evaluation and selection of hardware.

Read the case study — Quantum Logic — Intelligent Automation for Business Spaces

Business Model Transformation

2010 · Architecture practice · business strategy and implementation

Alvarez e Serra Arquitectos — From Reseller to DistributorChanging the commercial model, not just the space.

Challenge: The company needed to rethink its business model and commercial positioning to improve its economics.
Our contribution: Business strategy and implementation of the move from reseller to distributor.
Outcome: Transition from reseller to distributor, with a substantial improvement in margins.

Read the case study — Alvarez e Serra Arquitectos — From Reseller to Distributor

Interior Design

Four projects since 2015

Interior Design ProjectsSpaces designed around how a business works.

Challenge: A space has to support how the business operates and how its customers experience it.
Our contribution: Interior design for four projects since 2015.

Read the case study — Interior Design Projects

Flexible Workspace Strategy

Consultancy · two coworking spaces

Coworking ConsultancyOperating experience applied to other coworking spaces.

Challenge: Coworking spaces that wanted to benefit from hands-on operating experience.
Our contribution: Consultancy for two other coworking spaces, drawing on the experience of running Lisbon WorkHub.

Read the case study — Coworking Consultancy

Businesses we own and operate

Property & Operations

Owned and operated · since 2015

Lisbon WorkHubTwo industrial buildings brought back into use.

Challenge: Two industrial buildings in Marvila were out of use.
Our contribution: Designed and run as a mixed coworking, office and storage operation, on in-house software.
Outcome: 340 members, occupancy above 90%.

Read the case study — Lisbon WorkHub

Operations & Systems

Owned and operated · Lisbon, Cascais, Montijo

CondGestSoftware built around preventive maintenance and suppliers.

Challenge: The best condominium software on the market did not cover preventive maintenance or supplier management.
Our contribution: Built the software for preventive maintenance and supplier management, and are extending it to replace the mainstream system by 2027.
Outcome: 62 condominiums, 1,644 units and €2.3 million in annual budgets under management.

Read the case study — CondGest

Pro bono

Pro bono · in progress

Animais Sem FronteirasSystems for an animal welfare association.

Challenge: Coordinating rescues, adoptions and volunteers.
Our contribution: Building the website and a management app, at no cost.

Read the case study — Animais Sem Fronteiras

What could your business perform like if its operating model worked better?

Whether you are improving an established business, launching a new operation or unlocking the potential of a property asset, start by identifying the opportunity and what is holding it back.

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